Terms and Conditions

Welcome to engagesports!

These terms and conditions outline the rules and regulations for the use of Engage Sports Arena's Website. By accessing this website we assume you accept these terms and conditions.

Returns & Exchange

Returned items must be received within 7 days for UAE orders, and 14 days for other countries of the return request approval data. Any returns received after the mentioned period will not be processed and the goods will be returned to the customer.

To organize a return and exchange, please complete the following steps within 7 days of receiving your order.

On the contact page, there will be a form and you can quote your order number and list the items you wish to return. If you are looking to make an exchange, please also quote the product name and desired size.

Or

'You can call our contact number within 7 days of receiving your order to request a return or exchange.'

Providing you with complete satisfaction with the items is Engage Sports' top priority. All our items are quality checked before dispatch. However, if you receive a damaged a faulty item then you can head to our contact page or our store and get the appropriate return things. Our customer care team will email you and confirm that your returned item has been received and will process the exchange. 

Please note that with a valid reason or damage to the product you are eligible to return and exchange the item. The product must be in showroom condition to proceed with a return and exchange. Any items included but not listed in the returns request will not be accepted. 

Terms and Conditions

Welcome to engagesports!

These terms and conditions outline the rules and regulations for the use of Engage Sports Arena's Website. By accessing this website we assume you accept these terms and conditions.

Engage Sports Rights

Engage Sports reserves the right to refuse exchanges on items considered unfit for resale.

Returns made after the 7 days will not be accepted.

Terms and Conditions

Welcome to engagesports!

These terms and conditions outline the rules and regulations for the use of Engage Sports Arena's Website. By accessing this website we assume you accept these terms and conditions.

WARRANTY FOR RESTRINGING

Restringing procedures do not include a warranty because strings wear with time. We do not provide a warranty for any racket repairs because rackets can break again while being used. If the frame or the rackets show signs of damage, we don't restring them. We won't be liable for any damage the restringing may do to your racket if you ask for it to be restrung outside of the manufacturer's recommended tension range.

Terms and Conditions

Welcome to engagesports!

These terms and conditions outline the rules and regulations for the use of Engage Sports Arena's Website. By accessing this website we assume you accept these terms and conditions.

REFUND POLICIES

Return:

After receiving the product, you must unbox it and ensure that there are no damages before returning it within 7 days after the delivery date. Inform the delivery person if the item was damaged or was not what you had bought, and we will help you set up a free replacement or a refund. The item must be brand-new and in the same condition as when you received it to qualify for a clean return.

All items must be returned in their original packaging with all tags attached. Also, the item needs to be in its original packing.

Refunds:

If the product was returned to us, we will examine it and let you know that we have it.After we've inspected it, we'll let you know how the refund is progressing. Once the return is approved, our team will start the reimbursement process.

Shipping:

You will be responsible for paying for your own shipping cost for returning your item. The cost of return postage will be deducted from your refund if you receive one; shipping charges are not refundable.

Terms and Conditions

Welcome to engagesports!

These terms and conditions outline the rules and regulations for the use of Engage Sports Arena's Website. By accessing this website we assume you accept these terms and conditions.

CHOOSING THE RIGHT RACKET STRING AND TENSION

The sweet spot is the area on the string bed that gives you the most power and speed for your shots. As string tension increases, the sweet spot decreases on the string bed. For beginners and casual players who are more likely to miss the sweet spot, a higher tension generally results in less power.

Tension:

As you decrease the tension of your strings, the sweet spot increases on the string bed, making lower tensions more suitable for beginners and casual players. However, as players become more consistent and can hit the sweet spot reliably, a higher tension will provide more control and allow the shuttle to travel faster off a smaller but more powerful sweet spot.

String Durability:

Thicker strings are generally more durable than thinner strings, and are therefore less likely to break. Mishits towards the edge of the frame significantly increase the risk of strings breaking during play.

Recommended Range:

Each racket has a recommended stringing range, and stringing outside of this range may damage your racket.

Playing Conditions:

Playing with different types of shuttles can affect the performance of your strings. Be mindful of the playing conditions, including temperature, humidity, and altitude, when selecting your string and tension.

Personal Preference:

There is no particular tension that always works well with a particular string or vice versa. Choosing a string and tension is dependent on your style of play and technique.

String Tension:

Remember that string tension is just as important as the type of string you choose. Finding the right balance of tension and string material can make a significant difference in your game.

Terms and Conditions

Welcome to engagesports!

These terms and conditions outline the rules and regulations for the use of Engage Sports Arena's Website. By accessing this website we assume you accept these terms and conditions.

STRINGING TENSIONS

The string tension can have a significant impact on the performance of the racket. 

High tension:

It’s the stringing tension above the recommended range specified by the manufacturer. This means the strings are pulled tighter, resulting in a stiffer string bed. High tension can provide more control over the ball, as there is less deformation of the strings upon impact. Additionally, high tension can increase the risk of string breakage and can be less forgiving on off-center shots, leading to increased vibration and potential arm injury.

Low tension:

Low tension refers to a stringing tension below the recommended range specified by the manufacturer. This means the strings are looser, resulting in a softer string bed. Low tension can provide more power and spin, as there is more deformation of the strings upon impact.  It can also be more forgiving on off-center shots, as there is more elasticity to absorb the shock. However, low tension can decrease control and accuracy, as there is more movement of the strings and less predictability of the ball's trajectory. Low tension can result in reduced string durability and potentially more restringing needed.

It's important to note that the optimal stringing tension for a player depends on their style and preferences. Some players may prefer higher tension for increased control, while others may prefer lower tension for more power and spin. It's important to experiment with different tensions to find the one that best suits your game

Thank You!